Jakarta office & enquiries
Contact the NusaVital Team
Questions, corrections, and partnership enquiries all reach the same small team. Here is how to get in touch and what kind of reply to expect.
The fastest route
Write to the team address and include the page you are writing about. That saves a round of questions when your message is a correction.
Phone
Best for partnerships
Phone works better for partnership and press enquiries than for detailed product questions, which are easier to answer in writing.
+62 21 5297 0979
Office
Senayan, Jakarta
We work standard Jakarta business hours, Monday to Friday. Drop a note before visiting so someone is at the desk.
Mon–Fri, 9:00–18:00
Tell us what you noticed
Most messages we get are small and specific: a pack size that changed, a formula that was renamed, a product that left the shelf, or a page where a link no longer lands. Say which guide you were reading and what looked wrong, and we can check it against the current listing.
If your question is about partnerships with retailers, publishers, or educators, a short description of the idea works better than a long deck. We read every note and reply to the ones that fit what the guide does.
This form is for content corrections, general questions, and partnership notes. It is not a place for personal health questions — those belong with a qualified professional, and we will say so plainly rather than guess.
Where we are
Our office is at Jl. Jend. Sudirman Kav. 52-53, Senayan, Kebayoran Baru, Jakarta Selatan, 12190. We work standard Jakarta business hours, Monday to Friday. If you are writing about a listing in the guide, email is usually faster than a visit — the person who checks the source is often on another floor.
- Address
- Jl. Jend. Sudirman Kav. 52-53, Senayan, Kebayoran Baru, Jakarta Selatan, 12190
- Phone
- +62 21 5297 0979
- Hours
- Monday to Friday, 9:00 AM – 6:00 PM
What lands here, and what does not
The desk is small, and the guide only stays useful if the replies stay honest. So we take the questions we can actually check, and we say plainly when a question is not ours to answer.
Corrections and factual updates
If a product listing has changed, tell us what you saw and where. A pack size, a renamed formula, or a discontinued product are all useful reports. We check against the current listing before editing a page.
Partnership enquiries
We consider partnerships with retailers, publishers, and educators whose work fits an educational supplement guide. Send a short description of what you have in mind rather than a long deck. We reply to the ones that fit.
Questions we cannot take
We cannot give personal health advice, read a label against your own situation, or point you to a product for a specific condition. Those questions belong with a qualified professional. We will tell you that instead of guessing.
Reply times
We aim to respond within a few business days. Corrections with a clear source tend to move faster than general enquiries, simply because they are easier to verify. If a week passes without a reply, resend your note with the page name in the subject line.
Before you write
A good note names the page, the product, and what changed
That is the whole secret. We are a small editorial team comparing natural supplements for men against current listings, and a message with those three details can be checked and corrected the same week. Anything vaguer, we usually have to ask about first.
Read the daily vitamin guide
How a correction actually travels
A message arrives, someone opens the page you named, and the claim gets compared with the current listing — pack size, ingredient amounts, whether the format is still sold. If the two disagree, we edit the page and note what changed. If the listing moved and the guide did not, the guide is the one that gets fixed.
That is why a correction with a source is worth more than an opinion. It lets us check a page in the same week it was reported, and it keeps the guide usable for anyone comparing natural capsules for strength and vitality, daily men's vitamin formulas, or energy and endurance formulas before they buy.
Questions we get first
Four answers that save most people an email. If yours is not here, the form above is the right place for it.
I found a wrong pack size. What should I send?
Send the guide page you were reading, the product name as it appears there, and the pack size you saw instead. A photo of the shelf or a link to the retail page helps, but the page name and the product name are the two things we need most. We check the current listing before editing, so we will not change a page on one report alone if the listing still matches.
Can you help me pick a formula for my situation?
No, and that is a firm line rather than a polite one. We describe what is in a formula, how it is sold, and how it compares with similar products, but we cannot read your own situation or tell you what to take. A qualified professional can. What we can do is keep the comparison pages accurate so the conversation you have with them starts from good information.
Do you sell the products you write about?
NusaVital is an educational resource. We write about vitamins and minerals for men, healthy lifestyle products, and popular products for men, and we point to where a listing currently sits. The order itself happens with the retailer, not with us. If you are a retailer or publisher who wants to work with the guide, that is a partnership enquiry and it goes through the form above.
How long until someone replies?
A few business days for most notes, and usually faster for a correction with a clear source, because there is less to ask about. Partnership enquiries take longer, since those get read together rather than one at a time. We answer Monday to Friday between 9:00 AM and 6:00 PM Jakarta time; notes that arrive over the weekend are read on the next working day.
Someone reads every message. That is why the replies take a few days.